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Jenju Head OB White & Mocha Tan Purchase Rules
Pre-Order Products: Jenju head OB White, Mocha Tan
Pre-Order Prices:
OB White: $90
Mocha Tan: $100
Little Princess (normal skin): $150
Little Princess body (Mocha Tan): $180
OB White + Little ni body: $240
Mocha Tan + Little ni body: $280
If the total number of pre-orders exceeds production capacity within two months, shipments will be divided into multiple batches according to the actual production schedule.
The specific delivery time will be determined after the pre-order period ends, based on the final order quantity.
Important Reminder: Because Mocha Tan is more difficult to produce, the lead time will be longer than OB White.
Mocha Tan: The top opening area of the head may have a slight risk of pigment sinking. Wearing a wig can fully cover it, so it does not affect use.
OB White: No such pigment sinking risk.
All heads: Other areas are free of flaws; normal face-up application is not affected.
Free standard shipping on orders over $59
We use a bulk airmail delivery service. A tracking number will be provided once your order has been shipped.
The typical shipping time is 7 to 25 days.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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